Last updated: April 19, 2026
These Terms of Service ("Terms") govern your use of the website annaredyhomeclean.site and the home cleaning services provided by Anna Redy Homeclean ("we," "our," or "us"), a professional home cleaning service based in Edappally, Kochi, Kerala 682024, India.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Anna Redy Homeclean provides professional home cleaning services in Kochi, Kerala, including but not limited to:
Our services are available across major areas in Kochi. Service availability in specific locations is subject to confirmation at the time of booking.
2.1 How to Book: You can book our services by calling us at 9638903245, sending a WhatsApp message, or filling the inquiry form on our website. Submitting an inquiry does not constitute a confirmed booking.
2.2 Confirmation: A booking is confirmed only after our team has discussed your requirements, provided a quote, and you have agreed to the pricing and schedule. Verbal or written confirmation (via phone or WhatsApp) constitutes acceptance.
2.3 Pricing: All prices quoted are in Indian Rupees (INR). Prices mentioned on our website are starting prices and are indicative only. Final pricing is always confirmed after assessing your specific requirements, property size, and condition. The confirmed price is the final price — no additional charges will be added without your prior consent.
2.4 Assessment: For certain services, we may need to assess the property before providing a final quote. This assessment may be done via phone discussion, photographs shared by you, or an in-person visit.
3.1 Scheduling: We schedule services based on mutual agreement. We make every effort to arrive at the scheduled time. If there is an unavoidable delay, we will inform you as soon as possible and offer to reschedule if needed.
3.2 Access: You must provide our team with safe and reasonable access to the areas that need to be cleaned. This includes ensuring that the property is accessible at the scheduled time.
3.3 Preparation: While our team arrives fully equipped with cleaning supplies and tools, we recommend that you:
3.4 Completion: After completing the cleaning, our team will do a walkthrough with you (if you are present) to ensure satisfaction. Any areas that need additional attention will be addressed immediately.
3.5 Duration: The estimated duration provided during booking is approximate. Actual time may vary based on the condition of the property and specific requirements.
4.1 Payment Methods: We accept the following payment methods:
4.2 Payment Timing: Payment is due upon completion of the service, after you have inspected the work and confirmed satisfaction. For large projects, we may request a partial advance payment.
4.3 Invoicing: A digital receipt will be provided upon request after payment is completed.
5.1 By Customer:
5.2 By Us: In rare circumstances, we may need to reschedule a booking due to unforeseen circumstances (weather, team availability, emergencies). In such cases, we will notify you as soon as possible and offer an alternative date/time at no additional cost.
We are committed to delivering quality results. If you are not satisfied with any aspect of our cleaning:
This re-cleaning commitment covers the quality and thoroughness of our cleaning work. It does not cover pre-existing damage, permanent stains that cannot be removed, or issues beyond the scope of the agreed service.
7.1 Property Damage: Our team is trained to handle your property with care. In the unlikely event that our team causes damage to your property during the cleaning process:
7.2 Pre-existing Conditions: We are not liable for:
7.3 Valuables: We strongly recommend securing or removing valuable, fragile, or irreplaceable items before the cleaning. We are not responsible for loss or damage to unsecured valuables.
As a customer, you agree to:
All Anna Redy Homeclean team members are:
Our team members are employees/contractors of Anna Redy Homeclean. You agree not to directly hire or solicit our team members for private cleaning work outside of our service.
10.1 Content: All content on our website — including text, images, logos, and design — is the property of Anna Redy Homeclean and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.
10.2 Accuracy: While we strive to keep our website information accurate and up-to-date, we do not guarantee that all information (including pricing, service descriptions, and availability) is always current. Confirmed pricing and service details communicated directly to you take precedence over website content.
10.3 Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
The name "Anna Redy Homeclean," our logo, website design, content, and all associated branding are the intellectual property of Anna Redy Homeclean. Unauthorized use, reproduction, or distribution of any of our intellectual property is prohibited.
In the event of any dispute arising from our services:
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Ernakulam (Kochi), Kerala, India.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.
If you have any questions about these Terms of Service, please contact us: